About Us

Thousands of bottle-shaped kilns once dominated the skyline of Stoke-on-Trent, used to fire Wedgwood, Royal Doulton and Spode China. That was when half the city’s workforce, more than 80,000 people, worked in the pottery factories. Now less than 5,000 are directly employed in the industry that it became so synonymous with this part of the Midlands. While a handful of ceramics businesses remain, all the coal mines and steel works have long gone.

The industrial landmarks of modern-day Stoke-on-Trent are giant warehouses and distribution centres for supermarkets. Logistics – the storage and transport of goods – offers some of the best job opportunities in the area, still popularly known as The Potteries. Spotting a skills gap in this rapidly expanding sector, Derek Foster launched Action Training (Stoke) Limited in 2002 in conjunction with Action Midlands Limited, established since 1997 to help employers train their workforces to operate the latest forklift trucks and handling equipment.


“Why should I choose Action Training?”

We have been offering quality training for over 13 years to the people of Stoke-on-Trent. Our director, Derek Foster, has been working on and around Forklift trucks for over 20 years and started our sister company, Action Midlands Ltd. Derek has passed his vast experience and knowledge onto our instructors, who are trained to the high standard of ITSSAR. Action Training can not only help you to gain your Forklift licences, but we also offer a CSCS package which includes; Level 1 Health & Safety Award, CSCS exam and card.

“What days are the centre open?”

Our opening times are; Monday - Friday 9am - 5pm excluding bank holidays.

“As a company, what if my candidates can not attend the centre for their training?”

We offer on-site training that will allow your candidates to experience the Forklift truck in their place of work. We have worked with a number of companies over the years, from local companies to internationally recognised clients.

“We have a number of candidates we wish to get tested, can you accommodate us?”

We have a large warehouse which can accommodate a number of candidates, however we are limited by a instructor to candidate ratio. This is to ensure you get the best possible training and that the instructor is there to guide you. For more information please contact our team by clicking here.

“We have a different types of Forklift truck that is not mentioned on the Forklift page, would you be able to train us?”

If you have a different type of Forklift truck on your premises, then we may still be able to help. The on-site training option may be more suitable in this case, but we most certainly will do our best to help you.

“I have never driven a Forklift truck before and don't have a driving licence, can I still train?”

Not having any Forklift truck or driving experience will not hold you back. Forklift training does not require you to have a driving licence as it is a seperate licence.

“I have driven plant material before, would this help me on the Forklift training?”

Having any experience driving plant material may help you. If you are unsure, we offer a free Forklift assessment to help you to identify the most suited course for you. To book a free assessment, please contact our team by clicking here.

“What do I need to bring with me when attending the centre for my training?”

We advise you wear strong comfortable safety shoes when working in the warehouse. During cold weather the warehouse can become a little on the cool side, therefore we do advise you to bring warm clothing. Our centre also has a fridge and microwave so you can store your dinner and cook it if needed. Hot drink facilities are also available free of charge.

“How much notice do you need for me to book my course?”

We are running courses all the time. Please contact us by clicking here to discuss course dates.

“I have had a green site operative CSCS card previously, do I still need to do the Level 1 Health & Safety Award?”

As of July 2014, you must have the qualification or similar to apply for the CSCS card. Having a green card previously will not allow you to apply for the new labourers card.

“How can I pay for the training?”

We accept payment as cash, BACS or PayPal.

Unit 18 Park Hall Business Village
Park Hall Road

Click HERE for a map

Call us on: 01782 316 399

or Email us by clicking Here


If you have any questions about which course is right for you, or if you need guidance on which course is required for your employees, please call us. We're always happy to help.

Our certified instructors will ensure that you and your staff are given the highest quality training for the safety of everyone in the workplace. This also ensures that you comply fully with Health and Safety and Insurance regulations.